PRODUCT & APP SUPPORT
A clear route
to support.
Support enquiries for Huayantai electronic control systems and the massage-bed control App project.
Email supportMassage-bed App availability
The App is currently in development and has not yet been publicly released. This website does not currently provide an App Store, Google Play or installation-package download. Contact the company if you need information about the project or your device.
What to include in a support enquiry
- Device model and the product or supplier name shown on the equipment.
- A description of the problem and the steps that lead to it.
- For application questions: phone model, operating system version and App version, if available.
- Relevant error messages or photographs, with personal information removed.
Do not send passwords, verification codes or identity documents in a support enquiry. If the equipment moves unexpectedly or appears damaged, stop using it and follow the manufacturer’s safety instructions.
Common questions
Can I install the App now?
There is no public download available yet. Official release and compatibility information will be provided when the App is available.
Will it work with every massage bed?
Compatibility is product-specific. Please confirm the device model with us; the App should not be assumed to support all massage beds.
Where is the App privacy policy?
The App’s privacy policy will accompany its official release and describe the actual data handling of that version. The website privacy notice describes this website only.